Contact Us

Need to Enroll?

Visit www.hcabenefits.com and then connect to LifeTimes Connection. If you need to speak with a representative please call 1-800-566-4114.

Need to Access Benefits?

Our Member Service Center is open from 8:00 a.m. to 8:30 p.m. Eastern Time. You can reach a Customer Service Specialist or your Personal Access Specialist by dialing 1-800-421-4340 during these hours. Press zero if you know the name of your Personal Access Specialist or 2 for all questions including billing or for a referral.

You may e-mail our Customer Service Department at customerservice@legalaccessplans.com. A Customer Service Specialist will respond to your request within 24 hours on business days. Your Personal Access Specialist may also give you their direct e-mail address.

If you need to communicate with us in writing, please use the information provided below:

Customer Service
Legal Access Plans, Inc.
5850 San Felipe
Suite 600
Houston, TX 77057

Our Fax number is: (713) 785-1189

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